About this example
This example is the quote a plumbing firm gives homeowners whose 13-year-old gas water heater has started leaking. It replaces the heater with a new 50-gallon (about 190-litre) fast-recovery gas model and brings the installation up to code with an expansion vessel, a new gas connector and isolation valve, a drip tray and a new flue connector, with the city permit and disposal included.
Homeowners facing a sudden repair want to know why they should replace rather than repair, and what their choices are. This quote answers both: a table of what the plumber found, a short explanation of why the cylinder cannot be saved, and a side-by-side comparison of a gas storage heater, a gas combi-style tankless unit and a heat pump water heater with running costs, life expectancy and installed prices. The price is itemised in three sections, followed by the four steps of installation day, the warranty, common questions, short terms and an approval block.
Who it is for
Plumbers and home services firms that quote water heater, boiler or other equipment replacements to homeowners at short notice.