Service agreement example · Commercial cleaning

Cleaning Service Contract Example for Offices

A 6-page commercial cleaning contract for an office: 2-year term, scope, service schedule, fixed fees and invoicing, service levels with credits, and terms.

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At a glance

This service agreement in numbers

About this example

This example is the service agreement a commercial cleaning company signs with an engineering firm after the firm accepted its quote. It puts the accepted option into effect: nightly cleaning of 18,500 square feet, quarterly and monthly periodic services and a deep clean to start, at fixed prices for a two-year term.

A cleaning contract is judged night after night, so this one makes quality measurable. A service schedule lists every task with its frequency, a zone plan matches the quote, and service levels set an inspection score, a response time, free re-cleans and a credit for each missed night. The terms cover renewal, who supplies what, keys and alarms, insurance and bonding, how either side can end the agreement, and hiring of cleaning staff.

Who it is for

Commercial cleaning and janitorial companies that sign term contracts with offices, clinics and other facilities, and the facility managers who hire them.

Inside and how to use it

What this example contains, and how to make it yours

What's inside

  • A photo title page and the agreement at a glance
  • Scope of services, with what is and is not included
  • A task-by-frequency service schedule and a zone plan
  • Fixed fees for the term and how each part is invoiced
  • Service levels with inspection scores and service credits
  • Terms on renewal, supplies, security, insurance and termination

How to adapt it

  • Name the quote and option the contract puts into effect
  • List tasks by frequency so missed work is easy to spot
  • Tie service credits to a clear measure
  • Say who supplies paper and soap, and who supplies chemicals

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