About this example
This example is the invoice a plumbing company in Tampa, Florida, sends a restaurant after a Saturday night emergency: floor drains backing up in the washing-up area in the middle of service, cleared by jetting the kitchen main drain, followed by a CCTV drain survey, a new pre-rinse tap and two repaired flush valves.
An emergency invoice has to justify the out-of-hours rates, so this one records the times. The first page names the site address, the problem the manager reported, the engineer and the terms, then bills the call-out and each hour of labour at the out-of-hours rate, with when the call came in, when the plumber arrived and how long he stayed. Drain jetting and the CCTV survey are billed as their own section, and every part is listed with where it was fitted. The second page sets out what the camera found, foot by foot, and what the plumber recommends with prices, including the work he does not do. The invoice closes with bank details, terms on rates, warranty and tax, and the manager's signature confirming the drains were flowing.
Who it is for
Plumbers, drainage companies and other service trades that bill emergency call-outs, labour by the hour and parts to homes and businesses.