Invoice example · Plumbing

Plumbing Invoice Template: Emergency Service Call

A 4-page plumbing invoice for a restaurant emergency call: after-hours labor, drain jetting, camera findings, parts, recommendations and terms.

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At a glance

This invoice in numbers

About this example

This example is the invoice a plumbing company in Tampa, Florida, sends a restaurant after a Saturday night emergency: floor drains backing up in the dish area in the middle of service, cleared by hydro-jetting the kitchen main line, followed by a camera inspection, a new pre-rinse faucet and two repaired flush valves.

An emergency invoice has to justify the after-hours rates, so this one records the times. The first page names the service address, the problem the manager reported, the technician and the terms, then bills the call-out and each hour of labor at the after-hours rate, with when the call came in, when the plumber arrived and how long he stayed. Drain cleaning and the camera inspection are billed as their own section, and every part is listed with where it was fitted. The second page sets out what the camera found, foot by foot, and what the plumber recommends with prices, including the work he does not do. The invoice closes with bank details, terms on rates, warranty and tax, and the manager's signature confirming the drains were flowing.

Who it is for

Plumbers, drain cleaning companies and other service trades that bill emergency calls, labor by the hour and parts to homes and businesses.

Inside and how to use it

What this example contains, and how to make it yours

What's inside

  • Service address, the problem reported, technician and terms
  • The call-out and after-hours labor with arrival and finish times
  • Drain jetting, camera inspection and parts as separate sections
  • Camera findings by distance and priced recommendations
  • Bank details, terms, warranty and the customer's sign-off

How to adapt it

  • Record the call, arrival and finish times on every emergency invoice
  • Write the problem in the customer's own words
  • Price your recommendations so they can be booked from the invoice
  • Say which follow-up work you do not do and who does

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